Invalid / Failed Payments

Last updated on Tuesday, September 11th, 2012

Symptom: You receive a notice that your chosen merchant gateway has reported an invalid, or failed, payment.

Cause: Your merchant gateway cannot contact eShop due to a misconfiguration in your settings — either within your gateway account or within eShop. Re-check all of your gateway settings — both in eShop and within your merchant gateway account.

You may also want to try installing the eShop Magic transaction logger plugin.

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