FlipFlop 3.0Posting in the Theme Support Forum
Before You Post
Please ensure that your problem can be replicated using the current version of WordPress with all plugins deactivated.
Do Not Post in Old Topics
It’s highly unlikely that we will see your posts or that you will get any response. Your post may even be deleted. Plus, unless you are using the same server, the same theme, the same version of WordPress and the same plugins as the previous poster(s), your problem is NOT the same. So do yourself a favour – post a new topic!
CSS / Theme Support
We do NOT offer free support for CSS changes or for themes other than our own.
Topic Titles
Please start the topic subject with the theme name – e.g.” [ZenLite] How can I… “.
Asking For Help
Please ensure you provide details of:
- your theme version
- the version of WordPress that you are running
- your site url
Topics without this information will be closed on sight. You can find your WordPress version number in the Right Now section of your Dashboard. Your theme name and version number can be found in the Appearance → Themes page.
Remain Polite
All of our themes are completely free & open source. We are not obliged to offer free support as well.
Replicating Your Problem
If we cannot replicate your particular problem, then we cannot investigate it any further.
Resolving Topics
If your issue has been solved, please mark the topic as “Resolved”. If we have replied with questions or suggestions but did not receive any response within 24 hours, your topic will be automatically marked as resolved & closed.
Closing the Forums
During vacation periods, we reserve the right to close the forums. We are sorry if this inconveniences you but we are not prepared to allow the forums to remain unmanned for more than 2 or 3 days. Again, please remember that we are not obliged to offer any free support.
Zero Tolerance Policy
We operate a zero-tolerance policy on the quirm.net forums. Whilst we cannot guarantee to help, or support, everyone, we will, where possible, try to assist you. Nagging, pestering, persistently emailing or abusing us will not help. It will only ensure that you are banned from the forums.
