Can’t Switch eShop to Live

Last updated on Monday, February 27th, 2012

Symptom: You cannot see the eShop Status pane in Settings → eShop → General

This is a known issue with WordPress 3.3 & some browsers. It is not an eShop-specific issue.

  1. Switch back to two columns (if you haven’t already) via Screen Options on the Settings → eShop → General page
  2. Empty your browser cache
  3. Close your browser then re-open it.
  4. Try a different browser.
  5. Try a different machine
  6. Try creating another admin user, then logging out of your old admin account and logging in as the new admin user

If you continue to have problems despite carrying out all of these steps, try installing & activating
the Google Libraries plugin to force a true jQuery browser flush.

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