Automatic Re-direct at Checkout Failing

Last updated on Wednesday, May 30th, 2012

Symptoms

The checkout page does not automatically redirect the customer to your chosen merchants gateway.

Cause

You current theme may be using its own bundled version of jQuery instead of the version that is shipped with WordPress.

Solution

Try switching to the WordPress default theme to confirm that it is a theme-specific problem. If this is confirmed, switch to another theme as — longer term — you may encounter more problems with other plugins.

If this is not a theme-specific issue, see Stuck on “Proceed to Confirmation”.

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