eShop & Elegant Themes

Posted on Tuesday, February 26th, 2013 at 3:01 pm in

We do not support eShop when it is used with any theme from Elegant Themes.

Themes from this vendor can (and often do) stop eShop from working effectively. We were not involved in the development of any of themes from Elegant Themes and we certainly never endorsed the way in which they have “implemented” eShop in their themes and the non-standard way in which they have implemented some of their theme features.

The common end result (in our experience) is an eCommerce site that looks superficially pretty but may not function effectively. And there is absolutely nothing we can do about it. So please, do not blame us and do not post asking for eShop support. You won’t get it until you switch to something like the Twenty Twelve theme — which, nine times out of ten, usually fixes the “problem” anyway.

If you are currently running a recent version of eShop together with a theme from Elegant Themes, you will probably see a warning to this effect in your site’s administration area.

Please read it.

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